Terms of Service

Effective Date: 8/24/2026

These Terms of Service govern your use of the Southern Illinois Resource and Advocacy Center (“SIRAC,” “we,” “us,” or “our”) website and your participation in SIRAC’s text messaging program. By using our website or opting in to receive text messages, you agree to these terms.

1. Website Use

The information provided through this website is intended for general informational and service-coordination purposes. Website content does not constitute medical, behavioral health, legal, or emergency advice.

If you are experiencing an emergency, call 911 or contact the appropriate emergency service.

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website for an unlawful purpose.

2. SMS Terms of Service

By opting in to receive SMS messages from SIRAC through a website form or another documented opt-in method, you agree to receive text messages from Southern Illinois Resource and Advocacy Center.

Messages may include:

  • Appointment reminders;

  • Service and referral updates;

  • Program or event alerts;

  • Account or participation notifications;

  • Responses to questions or requests; and

  • Other communications related to your interactions with SIRAC.

3. Consent to Receive Messages

Your consent to receive text messages is voluntary and is not a condition of receiving services from SIRAC.

By providing your mobile number and completing the applicable opt-in process, you confirm that you are the subscriber or authorized user of the number provided and authorize SIRAC to send text messages to that number.

4. Message Frequency

Message frequency may vary depending on your interactions with SIRAC, the programs in which you participate, and the communications you request.

5. Message and Data Rates

Message and data rates may apply according to the terms of your mobile service plan. SIRAC is not responsible for charges assessed by your wireless carrier.

6. Opting Out

You may opt out of SMS messages at any time by replying STOP to any message. After submitting a STOP request, you may receive one final message confirming that you have been unsubscribed.

To receive messages again after opting out, you must complete a new opt-in process.

7. Assistance

For assistance, reply HELP to any message, contact SIRAC at [insert telephone number or email address], or visit https://www.siresources.org/.

8. Mobile Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to the availability and operation of wireless networks and cannot be guaranteed.

9. Privacy

SIRAC handles personal information in accordance with its Privacy Policy. SMS consent and mobile information are not shared with third parties or affiliates for marketing or promotional purposes.

Review our Privacy Policy at https://www.siresources.org/privacy-policy.

10. Third-Party Links and Services

The website may contain links to third-party websites or services. SIRAC does not control and is not responsible for the content, availability, security, or privacy practices of those websites or services.

11. Disclaimer of Warranties

The website and its content are provided on an “as available” basis. Although SIRAC strives to provide accurate and current information, we do not guarantee that all website content will be complete, current, or error-free.

12. Limitation of Liability

To the extent permitted by law, SIRAC will not be liable for losses arising from your use of, or inability to use, the website or SMS program, including delayed or undelivered messages.

13. Changes to These Terms

SIRAC may update these Terms of Service periodically. Updated terms will be posted on this page with a revised effective date. Continued use of the website or SMS program following an update constitutes acceptance of the revised terms.

14. Governing Law

These terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.

15. Contact Us

Questions about these Terms of Service may be directed to:

Southern Illinois Resource and Advocacy Center
193 W. Shawnee Ave.
Shawneetown, IL 62984
Email: info@siresources.org
Telephone: 223-244-2597
Website: https://www.siresources.org/

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